Event medical command & control

One Platform.
Total Control.

Vector Ops gives event medical teams one place to task incidents, track resources, and document care — built for the moment things move fast.

Live incident boardTRN26
Main Stage, barrier B
Callsign 4 · At scene
TRN26-0714-1032
ILT
Campsite B, row 4
Callsign 2 · Mobile
TRN26-0714-1041
Emergency
Bar 2, east side
Callsign 6 · Assigned
TRN26-0714-1055
Urgent
Product

Three jobs, one board

Everything a control room needs to run an event medical operation, without switching between a radio log, a spreadsheet, and a paper PRF pad.

Command

Task incidents, allocate crews, and see severity-coded status update the moment something changes.

Coordinate

Every callsign, vehicle, and designation visible at a glance, with a full audit trail underneath.

Document

An ePRF scoped to each crew's own clinical grade, so documentation matches what actually happened.

About Vector Ops

Built by people who've stood in the control room.

Vector Ops exists because event medical teams deserve better than a radio, a spreadsheet, and a stack of paper PRFs held together with a bulldog clip. We've been the ones squinting at a whiteboard trying to remember which crew went where — this is the tool we wished existed.

What we believe

Built from the job, not around it.

Most software in this space is built by people who've never stood a shift. Vector Ops is built the other way round — starting from how a real control room and a real crew actually work on the day, then building the software to fit that, not the other way around.

Grounded in real practice

Every scope-of-practice decision — what a First Aid PRF includes versus an Ambulance one — is checked against actual qualification frameworks, not guessed at.

Built to fail gracefully

Voice is always the fallback. Offline-first is the default. Technology should never be the thing standing between a crew and a patient.

One board, not five tools

Tasking, tracking, resourcing, and documentation belong in one place — not stitched together from a CAD system, a spreadsheet, and a paper pad.

The team

Built by people who've actually done the job.

Vector Ops is built by a small team combining real frontline prehospital and event medical experience with modern software engineering — designed and tested by people who understand what a control screen needs to survive a 12-hour festival shift, not just what looks good in a demo.

Want to talk it through?

Get in touch and we'll walk you through how Vector Ops fits your event.

How it works

From setup to standing down.

The same shape whether it's a festival weekend or a single patient transfer.

01

Set up the event

Draw the site boundary and a wider safety zone directly on the map, mark medical points and standby positions, and pre-allocate callsigns to crews and vehicles from your fleet register.

  • Event area and zone polygons drawn straight onto the map
  • Upload a venue's internal floor plan for indoor standby positions — the Hydro, an arena, anywhere with a layout worth knowing before the gates open
  • Save a site as a template so recurring events don't start from a blank map every time
02

Crews sign on

Each crew claims their pre-allocated callsign for the event, and control's resource board populates itself — no manual entry required on the day.

  • Designation shown at a glance — First Aid, Ambulance, Doctor, Event Manager, and more
  • Vehicle, make, model, and reg pulled straight from the fleet register
03

Control tasks and tracks

New incidents flash for attention and sort by severity, not just by when they came in. Allocate the nearest free crew in a couple of taps, and see exactly what's happening across the whole site.

  • Full status history per crew — assigned, mobile, on scene, cleared
  • A job never disappears until control explicitly closes it
  • Notifications flag anything that needs a second look before it's archived
04

Documentation matches the crew

Each crew completes their own ePRF, scoped to their actual clinical grade — a First Aider's form isn't the same as a paramedic's, and it shouldn't be.

  • Full and Minor variants per grade, so documentation matches what the presentation actually needed
  • A Minor case that turns out to need more escalates straight into a Full PRF, carrying its data forward — nothing gets re-typed
05

Wrap up and review

End the event, review everything that happened, and archive it — fully queryable afterward, not locked away in a filing cabinet.

  • Only admin can archive an event, never control — a deliberate safeguard, not an oversight
  • Closed events stay searchable for audit, reporting, and insurance purposes

See it for your event.

Get in touch and we'll walk you through how Vector Ops fits your operation.

Pricing

Straightforward pricing, built for how event medical actually runs.

Whether you cover a handful of events a year or run them every weekend. New customers get 20% off their first period on any plan below.

Starter
£59/event
£47/event · new customers
For providers covering events occasionally rather than every weekend.
  • Up to 10 crew logins per event
  • Live control desktop, map & resource tracking
  • ePRF, scoped to each crew's grade
  • Event archived and queryable afterward
Enterprise
Custom
For companies running 10+ events a month, or anyone with specific compliance requirements.
  • 10+ events per month
  • Everything in Professional
  • Custom drug formularies, in addition to predefined ones
  • Dedicated database option, if contractually required
  • Custom onboarding

Benchmarked against comparable UK event medical & pre-hospital software. New customer pricing applies to the first billing period only.

Questions

Common questions

Do I need a contract, or can I pay per event?

Starter is pay-as-you-go per event with no ongoing commitment. Professional and Enterprise are billed monthly.

Can we move between plans?

Yes — start on Starter and move to Professional whenever your event schedule picks up, or the other way round.

Is our data kept secure and private?

Yes. Your event data is fully isolated to your account, with a dedicated database available on Enterprise if your contracts require it.

Not sure which fits?

Tell us about your event and we'll help you figure out the right setup.